Secured Ordering 

We at FACINE always have your privacy as a priority, and we make sure to guard your information as best as possible. During the shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.

We stand by our security measure and making a credit card purchase is just as safe on our web site as it is by telephone. However if you prefer to order merchandise from the website by phone, our Customer Service Team is available at 1-212-498-9775 Monday through Friday, 10:00 a.m. to 6:00 p.m. (EST).

Personal Information / Privacy Policy

In addition to producing for you the finest and most stylish products, at FACINE, we are always committed to exceeding customer service expectations. To do this, at time we gather, use and share certain personal information. For more information about what we gather, whom we share it with, and how you may opt out, please refer to our Privacy Policy. We have multiple safeguards to ensure privacy and comply with federal regulations to protect your nonpublic and personal information, and always ensure that only qualified employees have access to your nonpublic person information. 

Information Collection

Whilst shopping at FACINE (online or by phone) we require certain information from you to complete your transaction. This includes (but is not limited to) your name, address, telephone number, e-mail address, and credit card number. In an effort to provide you with a more relevant and superior shopping experience, we also maintain records of your previous product purchases and transactions with us. As we are constantly improving, we may collection non-personal information about how users navigate and use our site.

Information Use and Disclosure

The information we collect and analyze is used for the sole purpose of improving our online experience for you. We occasionally send out marketing and promotion materials, and very rarely provide this information to third party service providers that help us distribute these materials or bring you a better customer experience.

Opt-Out

If you would rather us not share your non-public personal information about you to nonaffiliated third parties, you can write opt out by writing either to info@facine.com, or by mail to FACINE, Attn: Website Services, 209 West 38th Street, Suite 1211, New York, NY 10018

Children’s Privacy

The FACINE website is not directed at children under 13, and does not knowingly collect any personal information from children under 13.

Copyright / Trademarks

All content of our web site (including but not limited to: text, images, graphics, logos, button icons, and software) is the property of FP FASHIONS LLC, and is protected by United States and international copyright laws. You may copy and print physical copies of pages from this web site for personal, non-commercial purposes in relation to shopping with FACINE. Any other use of our website, including but not limited to: reproduction and internet links, must receive prior written consent from FACINE.

The trademarks, logos, service marks, and trade names of FACINE may not be used without prior written permission.

Errors

While we strive to provide you with complete and accurate information, occasionally there may be human or technological errors. This may include (but not limited to): typographical errors, inaccuracies, omissions relating to products, images, pricing and availability. Therefore we reserve the right to make any necessary changes at anytime to correct these errors without prior notice, including after an order has been submitted. We sincerely apologize for this inconvenience.

Liability

We make no representations or warranties, express or implied, with respect to this web site. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.

Law

By visiting our web site, you agree that the laws of the State of New York will govern these Terms of Use and any dispute of any sort that might arise, without regard to principles of conflict of law.

Confidentiality

Any information submitted to us, except for the information processed during an order, is considered non-confidential and will become the property of FP FASHIONS LLC, including worldwide rights and in all intellectual properties.